Refund Policy

At Presteige, all sales are handled with care, clarity, and intention. Please review the refund terms below before completing your purchase

All custom wig orders are final sale.

Because custom wigs are made specifically to your selected measurements, specifications, and preferences:

All ready-to-wear wig sales are final due to hygiene and quality control standards.

Wigs that have been worn, altered, or tampered with in any way will not be accepted for exchanges.

Services + Appointment

All services, included but not limited to:

are non-refundable

Any cancellation or rescheduling policies related to services will be outlined at the time of booking

Payment plans are a commitment to complete the full balance.

Missed or failed payments mahy result in:

No refunds will be issued for partial payments already made

Refunds will not be issued for:

Delays caused by shipping carriersIncorrect shipping information provided by the customer
Packages marked as delivered by the carrier
Incorrect shipping information provided by the customer

Please refer to the Shipping Policy for more details

By completing a purchase you agree not to file chargebacks or disputes for services rendered or products delivered in accordance with our policies.

Unauthorized charges may result in:

By purchasing from Presteige you acknowledge that you have read understood and agreed to this refund policy