Shipping Policy
A Legal Disclaimer
By purchasing from Presteige, you acknowledge and agree to the terms outlined on this website.
All products are services are provided "as is" and are intended for personal use only. Due to the nature of custom-made and hygiene-related products, results may vary based on individual use, care, and application.
Presteige is not responsible for delays, damages, or losses caused by third-party shipping carriers, incorrect information provided at checkout, or circumstances beyond our control.
Educational content, guides, and digital products are for informational and educational purposes only and do not guarantee specific financial, business, or personal outcomes. Individual results will vary based on effort, implementation, and personal circumstances.
By completing a purchase, you agree that Presteige is not liable for indirect, incidental, or consequential damages arising from the use or misuse of any product, service, or information provided,
If you have any questions regarding our policies, please contact:
Shipping
At Presteige, each order is prepared with care and intention. Every order is handled with care to ensure it arrives beautifully and in time. Please review the shipping details below before placing your order.
Processing Times
All Ready-to-Wear wigs are processed within 5-14 business days before shipment unless otherwise stated.
Custom wig orders require additional processing time (up to 28 days). Custom turnaround times are communicated at the time of order or during the consultation process.
Please note:
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Processing time does not include shipping time
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Business days are M-F, excluding holidays 9:00 am-5:00pm
Once your order has shipped, delivery typically takes:
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Standard shipping: 2-5 business days
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Expedited shipping (if available): 1-2 business days
Shipping times may vary based on location, carrier delays, or peak season (holidays, promotions, or launches).
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for updates to appear.
Shipping Address Responsibility
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
We are not responsible for:
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Packages delivered to an incorrect addressp provided by the customer
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Delays caused by the shipping carrier
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Packages marked as "delivered" by the carrier
Lost or Stolen Packages
Once an order has been shipped and marked as delivered, responsibility transfers to the customer. If your package is lost or stolen after delivery confirmation, please contact the shipping carrier directly to file a claim.
Digital Products
At Presteige, all digital products are created with intention to support education, growth, and clarity. Please review the policy below before completing your purchase.
Digital Product Access
All digital products—including but not limited to ebooks, guides, reset kits, templates, courses, and educational materials—are delivered electronically.
Upon successful purchase, you will receive access via email or through your account dashboard. Please ensure the email address provided at checkout is accurate.
If you do not receive access within a reasonable timeframe, please contact us at [your support email].
No Refunds On Digital Products
Due to the nature of digital products and immediate access upon delivery, all digital sales are final.
We do not offer refunds, exchanges, or cancellations for:
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Ebooks and digital guides
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Downloadable files or templates
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Online courses or educational materials
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Memberships or academy access
Once access is granted the product is considered delivered.
Personal Use Only
All digital products are for personal, non-commercial use use only.
You may not :
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Share, resell, redistribute, or reproduce any digital content
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Upload materials to public platforms, group chats, or forums
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Use the content to create competing products or programs
Violoation of this policy may result in revoked access without refun
Results Disclaimer
All digital products and educational materials are provided for informational and educational purposes only
Specific outcomes are not guaranteed, including but not limited to:
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Financial results
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Business growth
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Income levels
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Client acquisition
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Results vary based on individual effort, implementation, experience, and circumstances
Technical Issues
Presteige is not responsible for technical issues related:
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Internet connectivity
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Device compatability
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Software or third-party platforms
Please ensure you have the appropriate tools and access required to view digital materials
By purchasing any digital products from Presteige, you acknowledge that you have rad, understood, and agreed to this digital products policy.